Gambling should be an enjoyable form of entertainment — never a source of financial stress or personal harm. bij365 provides a comprehensive set of player protection tools and resources to help every player in Bangladesh stay in control.
From the moment you register, bij365 gives you the tools and information you need to keep gambling fun, safe, and within your means.
bij365 enforces a zero-tolerance policy on underage gambling. Every new player is required to confirm they are 18 years of age or older at registration. bij365 reserves the right to request age-verification documents at any time and will immediately close any Account found to belong to a minor.
Players can set personal daily, weekly, or monthly deposit limits directly from within their bij365 Account dashboard. A limit reduction takes effect immediately. A limit increase is subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions during a losing streak.
Keeping track of how long you have been playing is harder than it sounds. bij365 lets you set a maximum session duration, after which you will be automatically logged out. This simple tool helps prevent the kind of extended, unplanned play that is often associated with problem gambling behaviour.
If you feel you need a short break, bij365 offers a cooling-off feature that temporarily suspends your Account for a period you choose — from 24 hours up to 30 days. During this time you cannot log in, deposit, or place any wager. The suspension cannot be reversed early once activated.
For players who believe their gambling has become a serious problem, bij365 offers permanent and long-term self-exclusion. A self-excluded player is barred from the platform, removed from all marketing communications, and cannot re-register without completing a formal re-entry process after the exclusion period expires.
bij365 can send you periodic on-screen reminders showing how long you have been playing and a summary of your net gaming result for the session. These reality-check notifications are designed to keep you grounded and help you make informed decisions about whether to continue playing or take a break.
Problem gambling can affect anyone, regardless of income, background, or experience level. Awareness is the first and most important step toward getting help. If any of the following statements apply to you or someone you know, it may be time to reach out.
If you answered "yes" to two or more of the above questions, we strongly encourage you to use bij365's self-exclusion or cooling-off tools, or to contact our support team for a confidential conversation about your options.
Every tool below is available free of charge to all registered bij365 players. Access them at any time through your Account dashboard or by contacting our support team.
Cap how much you can deposit in any 24-hour, 7-day, or 30-day period. Reductions apply instantly; increases require a 24-hour waiting period.
Set a maximum play time per session. When your limit is reached, bij365 will log you out automatically, regardless of any active game round.
Take a break of 1 to 30 days. Your Account is fully suspended during this period — no logins, no deposits, no bets. Cannot be reversed early.
Permanently or semi-permanently exclude yourself from bij365. We will also remove you from all promotional communications for the full exclusion period.
Access your Account using your registered username and password. All responsible gaming tools are found inside the Account dashboard.
Inside your Account dashboard, locate the Responsible Gaming or Player Protection section. All available tools are listed there with clear instructions.
Choose the tool you wish to activate — deposit limit, session timer, cooling-off, or self-exclusion — and enter your preferred settings or duration.
Review your settings and confirm. Certain tools (such as self-exclusion and cooling-off) take effect immediately upon confirmation and cannot be reversed early.
If you encounter any difficulty activating a tool, or if you feel you need immediate help, contact our support team at [email protected]. We are available 24/7.
Honest answers to the following questions can help you gauge whether your gambling habits remain healthy. This is not a clinical diagnostic tool — it is a private, informal check-in for your own benefit.
Are you gambling with money set aside for essential expenses such as rent, food, or utilities?
Has the amount of money or time you spend gambling increased significantly over the past month?
Do you feel a compulsive urge to gamble even when you had decided not to?
Have you ever lied to someone about how much time or money you spend on gambling?
Do you feel worse — more stressed, depressed, or guilty — after a gambling session rather than better?
Have you tried to stop or cut back on gambling but found it difficult or impossible?
If you answered "yes" to any of the above, consider using bij365's cooling-off or self-exclusion tools, or speaking with a trusted person in your life about your gambling habits.
bij365 takes the protection of minors extremely seriously. Every registered player must confirm they are aged 18 or above at sign-up, and bij365 reserves the right to request documentary evidence — such as a National Identity Card (NID) or passport — to verify this at any point during an Account's lifetime.
Any Account found to belong to a person under the age of 18 will be closed immediately. All associated funds will be refunded to the original deposit source and all wagering history will be voided. No exceptions are made to this policy.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing bij365, please contact us immediately at [email protected]. We will act swiftly and confidentially to investigate and, where confirmed, permanently close the Account.
Ensure that any device you use to access bij365 requires a PIN, password, or biometric authentication. Do not share login credentials with children.
Always log out of your bij365 Account when you are finished playing. Never leave a session open on a shared device.
Consider installing parental control or content-filtering software on shared family devices to restrict access to online gambling websites.
Talk to young people in your household about the risks of gambling. Open, honest conversations are one of the most effective forms of prevention.
If gambling has stopped being fun and started causing stress, financial hardship, or harm to your relationships, reaching out is the right and courageous choice. bij365's support team is trained to respond with empathy and without judgement.
Our responsible gaming support agents are available 24 hours a day, 7 days a week. Contact us at [email protected] for a completely confidential conversation. We can activate any protective tool on your behalf immediately.
A trusted friend, family member, or community leader can be an invaluable source of support. Sharing your concerns with someone close to you reduces isolation and is often the catalyst for positive change.
Qualified mental health and addiction counsellors in Bangladesh can provide structured, evidence-based support. If you are unsure where to start, contact the bij365 support team and we will help you identify appropriate local resources.
When you gamble within your limits, the experience is more enjoyable and sustainable. Explore our games, check our FAQ, or log in to review your responsible gaming settings today.